Team Leaders and First Line Managers Qualifications

Level 2 Qualifications for Team Leaders

The ILM Level 2 qualifications in Team Leading are specially designed to give practising or aspiring team leaders a solid foundation in their formal development as a leader.

The Award in Team Leading is a concise qualification designed to give learners a basic knowledge of the various roles, functions and responsibilities of a team leader and the limits of their authority and accountability. The mandatory unit in ‘Developing yourself as a team leader’ is a good starting point for team/cell leaders who are new to their roles or for aspiring leaders who wish to gain a solid understanding of the principles and practicalities of team leading.

The Certificate in Team Leading builds and broadens the skills and knowledge gained in the Award. Here, practical techniques in motivating teams, plus planning and monitoring their work are explored within the additional mandatory units.

All learners are able to choose from a range of optional units to build their qualification; this high level of flexibility allows individuals or their employers to custom build a qualification that focuses on the key areas most relevant to their role, industry or organisation.

Level 3 Qualifications for First Line Managers

The ILM Level 3 qualifications in First Line Management have been specially designed to give practising or aspiring first line managers a solid foundation in their formal development as a manager.

The Award in First Line Management is a concise qualification which gives an introduction to the basic skills, knowledge, and understanding required by today’s first line manager. The mandatory unit in ‘Solving Problems and Making Decisions’ is designed to develop practical techniques for tackling managerial problems and decisions from gathering and interpreting information through to the effective communication of outcomes.

The Certificate in First Line Management builds and broadens the skills and knowledge gained in the Award. Here organisational change is explored along with the crucial skill of time management is also explored in three additional mandatory units. The Diploma in First Line Management develops a very comprehensive range of management skills, providing learners with the broad body of knowledge required by a first line manager. Additional mandatory units cover business communication, creativity and innovation for the workplace as well as information gathering and analysis, and managing customer service. All learners are able to choose from a range of optional units to build their qualification; this high level of flexibility allows individuals or their employers to custom build a qualification that focuses on the key areas most relevant to their role, industry or organisation.

ILM Coaching and Mentoring Qualifications

The ILM Level 3 Award in Workplace Coaching for Team Leaders and First Line Managers is a concise qualification made up of three mandatory units which introduce the key aspects of coaching in the workplace.

The Certificate for Professional Workplace Coaches is aimed at participants who will be significantly involved in workplace coaching – within an organisation or as a freelancer. Participants complete the same three mandatory units as the Level 3 Award in Workplace Coaching for Team Leaders and First Line Managers and an additional unit ‘Undertaking an extended period of supervised coaching in the workplace’. In this practical unit participants will develop and improve their workplace coaching, planning, organising and evaluating at least 30 hours of coaching.

Coaching has rapidly become the buzz word for the 21st Century. Personal and Profesional coaching has experienced unprecedented growth during the past 15 years. Key Associates NI has been involved in coaching since the formation of the company - both directors having had previous experience of coaching and mentoring.

Delivery Methods

A range of learning methods will be used including; discussion; multi-sensory; video; small group work; triads; lecture; NLP techniques

Feedback

Feedback will be given to students on a regular planned basis and also on an ‘ad hoc’ basis. One to one feedback will be supplemented by email and telephone support.

For further information about all Institute of Leadership and Management qualifications why not visit the ILM website   www.i-l-m.com

Course costs - contact either Alice or Lesley on 07811 386 164 or 07711 612 260 for information concerning course costs.

Price includes

• Direct Delivery
• ILM Registration
• Internal Moderation
• Certification
• Course Manual
• Other relevant materials
• On going support / supervision

Feedback from courses: